Returns & Exchanges

At Riddle, your satisfaction with our beauty and fragrance products is our priority. If you are not completely happy with your purchase, we offer a 30-day window for returns on all eligible items.

Return Process

• 1.
  Initiate Your Request

  Log into your Riddle account and visit the order history page to select the items you wish to return and receive a return authorization number.

• 2.
  Package Securely

  Place the product in its original packaging, ensuring it is securely sealed to prevent damage during transit, and include your packing slip.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund back to your original payment method within 5 to 7 business days.